Medical at Home

After Hours GP is a doctor home visit service provided by the Australian Locum Medical Service to residents of metropolitan Melbourne and Perth.

The Australian Locum Medical Service (ALMS) established in 1969 has been providing medical services after hours to patients of General Practitioners living in Melbourne and Perth for over forty years and holds full accreditation with the Royal Australian College of General Practitioners. ALMS is the first Medical Deputising Service (MDS) established in Melbourne and Perth and is a foundation and current member of the National Association of Medical Deputising Services. Such long term experience in this challenging and ever changing industry enables the provision of unparalleled, professional, after-hours patient care in the home.

All Doctors working for the Medical at Home After Hours GP home visiting service are registered by the Medical Board of Australia. Many hold Fellowship of the Royal Australian College of General Practitioners (RACGP), or are currently studying towards achieving this goal. Doctors working with ALMS through the Approved Medical Deputising Service Program (AMDSP) are further assessed by the Department of Health and Ageing prior to placement on the program. Doctors on the AMDSP are required to meet stringent continuing medical education requirements far beyond that required by the RACGP and are mentored by our Medical Advisory team towards achieving Fellowship of the RACGP.

A detailed treatment report of each consultation may be forwarded to the patient’s General Practitioner. Patient medical records are confidential documents and it is the policy of this practice to maintain the security and privacy of patient medical records at all times.

The service is bulk-billed* and there are no out of pocket costs if you are registered with Medicare or Veterans Affairs.

Privacy Policy.

The Australian Locum Medical Services (ALMS) and Medical at Home support good privacy practice and have developed a policy to protect your privacy in compliance with privacy legislation.

Collection.

ALMS will only collect information about you which assists ALMS in performing our function, namely to provide your afterhours medical continuity of care.

Use.

ALMS will only use your personal information for the purpose for which it was collected, namely to provide your afterhours medical continuity of care.

Disclosure.

ALMS will only disclose your personal information for the purpose for which it was collected, namely to provide your afterhours medical continuity of care, or as otherwise permitted by law. This includes the locum dispatched, and the clinic and/or GP nominated by you.

Access.

All requests for access to medical records must be made in writing.Please mark all requests to

ALMS

Client Services Manager

2/2 Salisbury St.

Richmond  VIC 3121

Complaints

If you are not satisfied with how we have handled your personal information please contact the Client Services Manager on o3 8341 1200 during business hours to discuss.  If the matter is still not dealt with to your satisfaction, you are entitled to lodge a complaint with

The Office of the Victorian Privacy Commissioner

Privacy Victoria

Level 11,10-16 Queen Street

Melbourne VIC 3000

References

Privacy Act 1988 (Cth)  with the ten National Privacy Principles from Schedule 3 as amended 14 Sept 2006.  Visit the ComLaw site : http://www.comlaw.gov.au

Health Records Act 2000 (VIC)  Visit:  http://www.health.vic.gov.au/hsc/